Recently, George flew out to Arizona to pick up Tom and Donna Nelson and drive them back… No motorhome this time though! On their way up, they ate dinner at an Olive Garden in Joplin, Missouri. Their server was Julia and she knew we were traveling through. Their server, Julia, was a very pleasant young lady who was in Missouri with a soccer scholarship at Southern Missouri University. She left them this note on their bill at the end of the meal. George made sure the store manager knew they enjoyed their visit, especially because of Julia’s kind treatment of them.
Customer Satisfaction is Our Guarantee
Since we at Otto Nelson are in the service industry, it was pleasant to see the additional care Julia gave our group. The moral of the story is that good customer service can be found anywhere, regardless of what position you fill.